Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Ely crews are already moving. We dispatch Ely units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
We built our Ely branch after hearing the same complaint over and over from Ely, MN property owners β the "24/7" number that never actually answers. Every technician on our Ely roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Structural Drying in Ely isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ely, MN, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Ely, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Ely who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Ely call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Ely started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Ely line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Ely response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Our Ely units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Ely, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Ely accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Ely crews are trained for exactly that protocol.
Every Ely job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Ely, MN warehouse keeps drying equipment close, which typically puts a Ely tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Ely job done, and getting there again is on us, not you.
Our Ely team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Ely crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Ely technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Ely paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Because our equipment is staged inside Ely, MN, most Ely calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Ely job, not an add-on option.
Around-the-clock coverage in Ely includes extraction, drying, and Category 3 sewage response β nothing on that list waits for morning.
Direct adjuster communication is standard β we send photo and moisture documentation formatted for a Ely insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Ely job as complete.
Yes, our Ely crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Ely tech confirms it's safe.
Commercial response is a regular part of our Ely work β restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Ely home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Ely service, not an upsell.
Our Ely guarantee covers a 30-day callback window β if moisture shows up again from the same loss, we come back free of charge.
Our Ely coverage extends through the zip codes shown here and into nearby Ely, MN communities.
Our Ely dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Ely, MN for larger losses. If your address falls inside or near Ely, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Ely, Ely, MNCall now and speak with a real Ely dispatcher, not a national call center.
Call +1-844-234-5373