Pipes don't wait for daylight to fail, and our Ely dispatch team doesn't wait for morning to respond. Our Ely-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Ely, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Ely roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Ely isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ely, MN, so you're protected from the moment our truck pulls into the driveway.
Our Ely, MN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Ely property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Ely call at a time.
The most expensive Ely restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Ely line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Ely crews scale the response to match the loss β nothing gets a cookie-cutter response.
Our Ely units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Ely, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Ely properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Ely crews are trained for exactly that protocol.
Every Ely job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Ely, MN warehouse keeps drying equipment close, which typically puts a Ely tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Ely dispatcher what's happening β we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Ely crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every Ely job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Ely work order we issue. A repeat visit under this guarantee doesn't mean starting over β we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Because our equipment is staged inside Ely, MN, most Ely calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the Ely job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Ely properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type β a visual check alone isn't enough.
We regularly handle sewage backups in Ely using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Ely work β restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Ely jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Ely service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Ely coverage extends through the zip codes shown here and into nearby Ely, MN communities.
Our Ely dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Ely, MN for larger losses. If your address falls inside or near Ely, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Ely, Ely, MNReach our Ely line directly and get a technician on the way today.
Call +1-844-578-1604